Muncie Power Products
  • Muncie, IN, USA
  • Salary
  • Full Time

At Muncie Power Products, "We Build Trust" is not just a slogan it's the way we do business. As a leading manufacturer of power take-offs and fluid power components, we've been building trust for 80 years with our reliable, quality products and dependable customer service. We want the next generation of employees to continue that legacy. As a mid-size company Muncie Power Products provides a culture that values our employees by offering professional development, wellness opportunities, and a supportive work environment.

Job Description Summary Statement:

Provides technical help and troubleshooting assistance to Customer Service Department and customers. 

Essential Duties & Responsibilities:

• Provide customers with general technical information and system troubleshooting

• Assist with the design of mechanical and hydraulic systems

• Schematic drawing and design as required

• Provide customers with specific plumbing / hydraulic schematics when requested for installation

• Assist PTO & Hydraulic Product Managers with application problems as required

• Assist in technical training as requested by the Training Department

• Provide drawings, information and suggestions for training employees as well as external customers

• Travel to customer sites to help resolve problems as needed

• Assist the product engineering group in Tulsa as needed

• Assist with evaluating failed products in Warranty (Returns) as needed

• Work with Warranty Director to recognize issues that are present in the field to be kept informed for calls that

might pertain to issue

• Perform other duties as required


• High school diploma or equivalent (GED) required

• Hydraulics and Pneumatics Diploma or A.A. Degree in Hydraulic Technology preferred

• Bachelor's degree in Design, Mechanical or Industrial Engineering or other applicable engineering or technical degree

Experience and Skills:

• Possess a basic understanding of automotive electrical systems

• Computer literate with experience in MS Office (Word, Excel, Access and Power Point) and CAD software (Autocad, Pro-E,
Solidworks or related 3D Cad experience a plus)

• One (1) through three (3) years' experience with hydraulic and/or pneumatic components and systems preferred

• Ability to communicate effectively, both orally and in writing

• Self-motivated with a strong desire to succeed


• Must be willing to travel

• Ability to work well with others

• A good mechanical aptitude and knowledge of trucks and truck systems

• Spanish language – conversational proficiency preferred

• Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures or
government regulations

• Ability to write reports, business correspondence and procedure manuals

• Ability to effectively present information and respond to questions from groups or managers, clients, customers and the
general public


Muncie Power Products offers a highly competitive compensation and benefit package including Medical, Dental, Prescription, Life Insurance, Dependent Life, Accidental Death & Dismemberment (AD&D) Insurance, Short-Term Disability, Long-Term Disability, Wellness Program Incentives, Flexible Spending Account, 401(k) Plan with Company match, Employee Assistance Program, Vision, Voluntary Life with Long-Term Care, Voluntary Accident.

Muncie Power Products
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